Terms of service
Terms of Service
Welcome to Meidias, where timeless elegance meets gentle warmth.
By accessing or using our website, you agree to the following terms and conditions.
Please read them carefully before making any purchase.
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1) General
• This website is operated by Meidias.
• Throughout the site, the terms “we”, “us” and “our” refer to Meidias.
• We reserve the right to update, change, or replace any part of these Terms of Service without prior notice. Continued use of the site constitutes acceptance of any changes.
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2) Orders and Payments
• Once your order is placed and payment is confirmed, modifications or cancellations cannot be made once processing begins.
• All prices are listed in AED (United Arab Emirates Dirhams) and include applicable taxes unless otherwise stated.
• We reserve the right to cancel any order in case of pricing errors, stock shortages, or suspected fraudulent activity.
• All payments are processed securely through trusted payment gateways.
• Customers are responsible for providing accurate shipping and billing information to avoid delays.
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Gift Cards
• Meidias Gift Cards can be used as a payment method for purchases made exclusively on our online store.
• Gift cards cannot be exchanged for cash or refunded once purchased.
• Please enter the gift card code in the discount field during checkout.
• Gift cards are non-transferable, and the user is responsible for keeping the code safe from loss or misuse.
• For issues with card activation, please contact us through the email listed on our Contact page.
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3) Shipping and Delivery
• Orders are shipped within the timeframe stated on each product page.
• Delivery times may vary depending on the shipping company or destination.
• Meidias is not responsible for delays caused by customs, public holidays, or events beyond our control.
• A tracking number will be provided when available.
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4) Returns and Exchanges
Please refer to our Return Policy for eligibility and timeframes.
Returns or exchanges are accepted only if the product arrives damaged, defective, or incorrect.
Returned items must be unused, in original packaging, and accompanied by proof of purchase.
Returns for change of mind are not accepted after receiving the order.
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5) Intellectual Property
• All content on this website—including the logo, layout, product arrangement, and page design—is owned by Meidias.
• Some product images and descriptions are provided by our verified suppliers and are used for marketing and display purposes only.
• Any reproduction or distribution of materials from this site for commercial use without prior permission from Meidias or the original suppliers is strictly prohibited.
• We respect intellectual property rights and will remove any infringing content upon verification.
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6) Limitation of Liability
• We strive to display product information accurately, but colors may vary slightly due to screen settings or lighting.
• We are not liable for indirect losses, shipping delays, carrier mishandling, or product misuse after delivery.
• The maximum liability for any claim is limited to the total amount paid for the order in question.
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7) Privacy and Data Protection
We respect your privacy and are committed to protecting your personal data.
Please review our Privacy Policy to learn how we collect, use, and safeguard your information.
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8) Governing Law
• These Terms of Service are governed by and interpreted in accordance with the laws of the United Arab Emirates.
• Any disputes arising will be handled by the competent courts within the UAE.
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9) Contact Us
For any inquiries about these Terms of Service, please contact us at:
meidias.info@gmail.com
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