Refund policy
At Meidias, your satisfaction is our top priority.
We take great care to ensure every product meets our quality standards.
If your item arrives damaged or different from what you ordered, we’ll be happy to help with a replacement or refund under the following conditions.
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Eligible Returns or Exchanges
• The product arrived damaged or defective.
• The product is different from the description or color shown on the website.
• The product is unused and in its original packaging.
Please contact us within 3 business days of receiving your order and include:
• Your order number
• Clear photos or videos of the damaged or incorrect items
• The date of your order
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Non-Returnable Items
• Change of mind after receiving the order.
• Items that have been used or unsealed.
• Items purchased under sale or clearance promotions.
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How Returns Work
• We can offer a replacement or a refund after verifying the issue.
• If the error is on our side, we cover the shipping cost.
• If the return is for other reasons, the customer will be responsible for return shipping.
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Contact Us
To start a return request, please contact us at:
meidias.info@gmail.com
or through
Instagram Direct: meidias.ae
TikTok Direct: meidias.ae